Troubleshooting

Quick Links

If you are having problems with your EnergySwitch™, one of the following subjects might help.
For other questions, please contact us at support@racktivity.com

Password reset button

Password Reset
Reset the login credentials on your EnergySwitch
Factory reset button

Factory Reset
Revert your EnergySwitch to its factory default settings
Determine firmware button

Determine Firmware
How to determine your EnergySwitch's firmware version
IP address button

Determine IP Address
How to determine your EnergySwitch's IP address
firmware update button

Firmware Update
Updating a EnergySwitch with the most recent firmware